Shipping & Delivery

Short version: $7.95 flat rate, free on orders of $60 or more after discounts. We ship to the 48 contiguous states and Washington, D.C. only. Most orders arrive 11 to 17 business days from the day you order.

1. Where your order ships from

Avelunec does not run a store, showroom or warehouse of its own. We buy finished garments from suppliers in China, and every order is picked, packed and dispatched from a partner warehouse there. It then travels to the United States and is handed to USPS or FedEx for the final delivery to your door.

Our registered business address in Denver, Colorado is an administrative address only. Nothing ships from it and it is not open to visitors.

2. Where we ship

We ship to the 48 contiguous United States and Washington, D.C.

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands or any other U.S. territory, and we do not ship to military APO, FPO or DPO addresses. If you enter one of these addresses at checkout, no shipping rate will be offered and the order cannot be completed.

P.O. Box addresses are accepted. Orders going to a P.O. Box are sent with USPS, because FedEx does not deliver to P.O. Boxes.

3. What shipping costs

Order total after discounts	Shipping
Under $60.00	$7.95
$60.00 or more	Free

The $60 threshold is calculated on the order total after any discount code is applied, not before.

4. How long it takes

Stage	Time
Processing (picking, packing, dispatch)	3–5 business days
Transit to your address	8–12 business days
Total	11–17 business days

All of these are business days: Monday through Friday, not counting U.S. public holidays. They are not calendar days.

5. Order cut-off

Orders placed before 6:00 PM MT, Monday to Friday, start processing the same day. Orders placed after the cut-off, or on a weekend or public holiday, start processing on the next business day.

6. Carriers and tracking

We ship with USPS and FedEx. Once your parcel is handed over, we email you a tracking number. Tracking can take 24 to 72 hours to show its first scan, which is normal for an international shipment and does not mean the parcel is lost.

7. Import duties and taxes

Any import duty on your order is already included in the price you pay, and you should not be asked for a customs payment when the parcel is delivered. In the rare case a carrier does bill you an import charge, email us the receipt and we will refund it.

U.S. sales tax is handled separately: if sales tax applies to your order, it is calculated and shown at checkout before you pay.

8. If something goes wrong

Wait until the full 17th business day has passed. Most late parcels arrive within this window.
Check the tracking link in your dispatch email, and check with anyone else at the address.
If the parcel is still missing, email support@avelunec.com with your order number. We reply within 24 hours and will open a trace with the carrier.

We treat a parcel as lost when tracking has not moved for 10 business days and the carrier trace comes back with nothing. At that point we replace it or refund it in full — your choice.

9. Wrong address

We can change a delivery address only before the order is dispatched. Email us within 24 hours of ordering. Once a parcel has left the warehouse, the address is fixed by the carrier.